Domain Cotton Beach Reviews

Had a wonderful stay at Cotton Beach. The apartments are beautiful and the pools are fantastic. It's so close to the beach and the whole family had a wonderful stay. Will definitely be back in the future. A great place to get away from it all and Casuarina is so relaxing and different compared to the Gold Coast which is why we love it.

Liked: Luxurious apartments, great location
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Couples, Older travellers
Date of stay: January 2010

Following a hiccup with some alternative accommodation at Kingscliff, we changed locations to stay at Cotton Beach. The personal assistance we received from the Reservations Manager in this process was second-to-none (and this was late on a Sunday). Be aware that check-in is not located at the Cotton Beach property, but in a central location nearby via a short drive so not really a problem. The property itself is amazing. If you can afford to splurge, take the 3Bdrm Penthouse. We stayed in a top floor Penthouse. The kids (including young teens) loved the media room, everyone loved the pool area, and it was easy to find breezy spots on the decks and rooftop to eat and play boardgames together. The two ensuite main bedrooms (1 King and 1 Queen) were luxuriously appointed as was the kitchen. Indeed, this is the only apartment we have never felt the need to wash the crockery and cutlery before using it! The oceanviews and birdlife viewing from apartment were an unexpected bonus. The beach was a short walk and not for a long time have we seen a beach as pristine as Casuarina. There was a patrolled beach in walking distance but we were very happy to swim in the lagoon pool in the complex. The property itself is impeccably maintained with beautiful gardens and shady walkways. We spotted the maintenance crew at work but they were very discrete and in fact, most of the time, we felt quite secluded in the accommodation. The underground parking was very convenient to our apartment via lift and the entire complex is very well-secured. Try to arrange a late checkout to enjoy a leisurely departure and final swim before leaving, and be sure to plan and take your food supplies if self-catering to save a drive to find a convenience store. Not really a problem but the time is better spent relaxing than grocery shopping.

Liked: Absolutely everything
Disliked: Absolutely nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: January 2010

Pros
Beautiful Accommodation
Very Well Appointed
Terrific Place to stay for Holiday with young children

Cons
Unwieldy Check In Procedure including emailed maps, lock codes, keys to be picked up at a venue 2km away, no front desk, no mobile phone service, no phone in room, no internet.

Checkout time by manager at (non-local) desk does not match time displayed in compendium. Poor conflict resolution by reception staff

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children
Date of stay: December 2009